Frequently Asked Questions

About BlueShak App

What exactly is BlueShak?

Item Sales
Blueshak is the first of its kind app for an easy to use mobile online store that combines single item sales, multiple item sales, and retail sales, and allows users to have their own social media app just for buying and selling. Use your mobile or cell phone to SNAP or choose an item photo, and upload the item for sale within minutes. It’s EASY and FAST!

Create a sale
If you want to sell multiple items at once, choose your items, snap a few pics or upload photos, and you’re ready to go! Potential buyers can bookmark your items and ask questions about them. You can decide which items are for post or pick up, and buyers can search for your items within a specific search radius.

Retail Sales
Imagine you had an App that enabled you to see retail store sales that are nearby. Now you do with BlueShak Retail.

Most retail sale items in independent or larger stores are not advertised online. Stores rely on foot traffic, so unless your potential customers are there in person and happen to go past your store, they never get to see or buy your sale items. BlueShak allows small and large retailers to create their own individual online shop, simply SNAP their sale items and upload them, making their sale items findable and searchable online. Create an online store in minutes using the BlueShak app.

Users can search for ONLY retail sale items around them, within a certain search radius. Simply type in what you want to find retail products nearby. It’s that easy. You can see and compare retail sale items before going to the store, contact the store or bookmark an item. BlueShak Retail brings retail sales items into your palm, online instantly!

ShakChat
ShakChat is an exciting new feature that will be available soon on the BlueShak App. ShakChat allows you to SNAP a photo on your mobile of an item for sale, and upload it instantly to a ShakChat Conversation or Group in the BlusShak App. You have now shared this item with your circle of friends in your ShakChat Conversation or Group.

If you see a sale item in the BlueShak Listings, you can share it instantly with your friends, write a review or comment on an item someone else has shared. ShakChat is your social page for shopping!

How do I create my own BlueShak App account?

It’s simple!

Simply download the App, fill in your name and email details, fill in your mobile number, create your username and you’re done! A verification text message will be sent to your mobile to confirm your account, and you are ready to BlueShak!

Do I need to link my bank account to use BlueShak?

No. No bank details are held by BlueShak. User can buy and sell through their own PayPal accounts, providing reliable and secure transactions between buyers and sellers.

Payments between buyer and seller

BlueShak provides a mobile online store that allows users to have their own social media app for buying and selling. However, it is recommended that the buyer and seller meet in person – only when the buyer is able to inspect the item, then monetary transaction can take place.

Suggested ways for payments include:

  • Cash on delivery
  • Secure online payment such as PayPal

Do not accept payment via these methods:

  • Do NOT accept bank cheques
  • Do NOT accept Western Union wireless transfers

Interactions and negotiations between buyer and seller are the sole responsibility for each respective parties. BlueShak cannot be responsible for refunds or assist in dispute situations, which is set out in our terms and conditions.

Will BlueShak work on my mobile device?

Yes! BlueShak is specifically designed for mobile or cell phones. It works with all iPhones and Android phones.

Is it available in my country?

Yes, BlueShak is a global app.

Setting Up Your Account

Are their any fees involved?

No. It’s FREE! There are no fees involved.

Does it cost me anything to add items to sell?

NO! Users can post items to sell free of charge.

How do I request a retail account?

Retail Sellers will be able to create their own retails stores soon. BlueShak is hard at work on the release of this feature, and it will be out in the next few months.

Can I upload more than one item to sell at a time?

Items are generally uploaded one by one, snap a photo, fill in the details and then move onto the next item. New Features for Blueshak will include a mass upload via an online portal. This will be very useful for retailers and users with many items to sell. Watch this space!

Managing Your Account

How do I manage my account?

It’s easy! Once your account has been set up, simply log in and select your profile page.

How secure is the admin area?

We treat your privacy and security online seriously. All data is stored in our online servers hosted by Amazon. Please read the Terms and Conditions and Privacy Policy for more details.

How do I cancel my account?

We hope you don’t want to close your account, but we make it easy. Simply email us at support@blueshak.com and we will close your account. We will also send you a confirmation email.

Can I set up more than one account at a time?

Yes. However, every account must be associated with a unique user and it must also be associated with a mobile or cell number for verification purposes.